Commerce Systems · Built by an Operator

Shopify operations, done right.

Your website looks fine. Meanwhile, someone on your payroll is retyping quotes by hand, leads arrive after hours and go cold, and your ads spend against tracking that lies. StoreForge builds commerce systems that do that work — and every system we sell runs live inside businesses we own and operate ourselves.

97% catalog approvalafter a Merchant Center rescue
1,564 SKUs livezero to launch-ready in under 90 days
7,000+ productsarchitected into a single catalog
5 languagesone AI ordering agent, in production

Sound Familiar?

The website isn't the problem. The work around it is.

Most store owners we talk to don't have a design problem. They have a labour problem their website quietly created.

The invisible payroll

Someone you pay is retyping the same inquiry into a quote, then an email, then an invoice. Every week. It never shows up as a line item — but it's paid for every month.

The 9 PM lead

Buyers research at night and on weekends. If your site can't answer a question or take a quote request, that lead cools off — or finds someone whose site can.

Ads spending against broken tracking

Double-counted GA4 conversions, misfiring tags, broken conversion tracking. Your ad platform optimizes toward bad data, and you pay for its confusion.

The agency hangover

You paid for a website. You kept all the manual work. And you're not entirely sure you'd own the thing if you ever wanted to leave.

What's it costing you?

Drag the sliders to your reality. This is an estimate, not a measurement — the Discovery Audit replaces it with your real number.

Estimated annual staff time on work a platform could absorb

$7,800

per year, every year

5 hours of staff time per week

+ every after-hours lead that never got a reply — unmeasured, and usually the bigger number.

Get your real number — book a call

Free 30-minute call. No pitch deck.

The Difference

Most agencies sell you their portfolio. We sell you our operations.

Founded by an operator who runs multiple commerce businesses — specialty food retail, fragrance distribution, industrial supply.

Nothing is theoretical. The catalog engineering, wholesale infrastructure, tracking systems, and AI assistants we deliver run our own revenue every day.

We don't experiment on your business. We hand you what already works on ours.

What every engagement includes

  • Fixed prices and written scopes — no retainers you can't explain
  • Documentation and training at handoff
  • Full ownership: code, content, data, accounts
  • The principal on the phone — before, during, and after

Services & Rates

Fixed prices. Written scopes.

We're Shopify-first — including Shopify Plus — because it's the platform we operate our own ecommerce businesses on, but we work across commerce platforms and build from scratch where the job calls for it. All prices in CAD.

The Discovery Audit

Credited 100% toward any Build or Transform engagement within 60 days

Before you spend real money, we study your business the way an industrial engineer studies a production line — where information enters, who touches it, how many times it's re-keyed, and what every touch costs.

  • Storefront technical & commercial teardown
  • Inquiry-to-invoice process walkthrough with your team
  • Time-and-cost model built on your real volumes and wages
  • AI opportunity map — what to automate, what to keep human
  • Search & visibility snapshot vs. your competitors

You receive a written findings report with a prioritized fix list and fixed-price quotes — yours to keep whether you hire us or not.

$2,950
CAD · One-Time
Start with the audit

Tier 1 · Optimize — Analytics, Merchant Center & SEO

From $1,950

For stores that work but underperform. Surgical, fixed-price packages.

Analytics & Tracking$1,950
GMC Rescue$2,750
SEO & Schema$2,500
All three — save $700$6,500

GA4 conversion tracking rebuilt end-to-end · disapproved Merchant Center products fixed at the root · structured data built for how buyers and AI assistants search now.

Tier 3 · Transform — Replatforming & Custom Commerce Systems

From $30,000 typically $30K–$60K

For companies where digital is infrastructure — or should be.

  • Replatforming and vendor-exit rescues
  • Multi-business shared architecture — one backbone, each brand its own storefront
  • Operations study across companies: inquiry to fulfilment
  • AI workflow automation beyond the storefront
  • Shopify-first, platform-agnostic where the job demands — including ground-up builds

Anchor cases: a platform rescue for a retailer trapped in a vendor's multi-tenant system · a five-language WhatsApp ordering agent in production.

Owned, not rented. Everything we deliver belongs to you outright — documented, transferable, no lock-in. If at any point we believe a smaller scope serves you better, we'll say so in writing, even when it costs us revenue.

Work

Our portfolio is our P&L.

These aren't client logos we touched once. They're businesses we own, operate, or rescued — which means every system below is accountable to real revenue, not a case-study PDF.

BuildShopifyB2BAI

Verified Fragrances

1,500+ SKU fragrance retail and wholesale platform. Custom theme architecture, landed-cost catalog engineering across 80+ brands, wholesale accounts with net-30 terms, and an AI scent advisor trained on the live catalog. Built from zero to launch-ready in under 90 days.

Launching August 2026
OptimizeRetailWholesale

Ghafori Foods

Specialty halal foods retailer, D2C + B2B. Full tracking rebuild, Merchant Center rescue from mass disapprovals to near-full approval, pricing-ladder redesign, lifecycle email flows, and search campaigns built on validated templates. The living lab where our Optimize packages were forged.

ghaforifoods.com →
BuildExit

RefinishMall

Automotive refinish supplies e-commerce platform — brand identity, storefront, and a 7,000+ product catalog architecture, taken from design through build to a successful sale of the business. Proof that what we build holds value beyond our own hands.

refinishmall.com →
TransformRescueConfidential

Platform Rescue — Automotive Supplies

A retailer discovered its "custom platform" was a tenant seat in a vendor's multi-tenant system — with critical compliance gaps and no path to ownership. We audited the platform, documented the risks, and architected a hybrid rebuild: commerce storefront + ERP + custom industry tooling. Client details confidential.

AIAutomation

Multilingual WhatsApp Ordering Agent

A production ordering agent that takes customer orders over WhatsApp in English, Dari, Farsi, Arabic, and Urdu — built for communities that don't shop through web checkouts. Deployed and tested in a live retail business.

About

Built by an operator, not an agency.

StoreForge exists because of a pattern its founder kept living through: hire an agency, get a pretty website, keep doing all the real work by hand.

Hikmat Ghafori runs commerce businesses — food, fragrance, industrial supply — and built StoreForge's systems to run them: the tracking that stops ad waste, the catalogs engineered down to landed cost, the wholesale portals that bill on terms, the AI assistants that answer at 9 PM when staff have gone home. StoreForge productizes those systems for other operators.

StoreForge · Toronto & the GTA, Ontario · Serving clients across Canada and the United States

  • You deal with the principal. The person who scopes your project builds it and answers the phone after launch.
  • Nothing is theoretical. If we propose it, a version of it is already running in a business we're accountable for.
  • Honesty is the operating system. Fixed quotes, milestone payments tied to delivered work, and a standing commitment to recommend the smaller scope when it's the right one.

Questions

Asked before you have to ask.

We're not on Shopify. Can you still help?

Yes. We're Shopify-first because it's what we run our own businesses on, but we work across commerce platforms and build from scratch when the job calls for it — including rescuing businesses off platforms they don't control. The Discovery Audit is platform-agnostic by design.

How long does an engagement take?

Optimize packages: 1–3 weeks each. Builds: typically 8–10 weeks. Transform engagements: 12–16 weeks. The audit itself delivers its findings report within 10 business days. Every quote comes with a written timeline tied to milestones.

Why not a bigger agency?

Hire one if you want an account manager. Hire us if you want the person who scoped your project to be the person who builds it and answers the phone after launch. Bigger agencies sell process; we sell systems we already run on our own revenue.

What if we only need something small?

That's what Tier 1 is for — fixed-price packages from $1,950 that fix one thing properly. And if the audit shows you need less than you thought, we'll tell you that in writing. Recommending the smaller scope when it's right is a standing policy, not a slogan.

Do we actually own what you build?

Outright. Code, content, data, accounts — documented and transferable on handoff. No proprietary platforms, no hostage situations. We've seen what happens to businesses whose vendor holds the keys; it's why this is non-negotiable for us.

What happens if we do the audit and don't hire you?

You keep everything: the findings report, the cost model, the prioritized fix list, and the fixed quotes. Take it to another builder if you like — it's yours. And the $2,950 is credited in full if you come back within 60 days.

Contact

Tell us what's not working.

One conversation. No pitch deck, no discovery-call theatre — bring your store, your numbers, or just your frustration, and leave with a straight read on whether we can help.